Responsible Gaming
Gaming Should Be Entertainment
Pokies and online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win. Please gamble responsibly and within your means.
Age Verification
All users must be at least 18 years of age or the legal gambling age in their jurisdiction to access and use gaming services. We take responsible gaming seriously and do not permit underage gambling under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses — trying to recover money lost by gambling more
- Hiding or lying about the extent of your gambling
- Spending more time and money on gambling than intended
- Neglecting work, school, family, or other important responsibilities
- Gambling with money needed for essential expenses (rent, food, utilities)
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut back or stop gambling
- Using gambling to escape stress, anxiety, or other problems
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Controls
Many gaming operators offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Session Time Limits: Set a maximum duration for gaming sessions
- Cooling-Off Periods: Take a break from gambling for a set period
Check with your gaming provider about which tools are available to you.
Support & Help Organizations
If you need help with problem gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling, information, and resources for Australians affected by problem gambling
- Lifeline Australia: www.lifeline.org.au or 13 11 14 — 24/7 crisis support
United Kingdom
- GamCare: www.gamcare.org.uk — Free support for problem gamblers
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Prevention, education, and treatment resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-GAMBLER — Free confidential helpline
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling in German-speaking regions
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but help is available. If you or someone you know is struggling with gambling, please contact one of the support organisations listed above. There is no shame in seeking help — it's a sign of strength.
Remember: You are not alone, and support is just a phone call or click away.